Thank you for your continued patronage of our products.
We have discovered a malfunction in the panel condition reading function of the CF-4700A FFT comparator. We sincerely apologize for any inconvenience this may cause our customers. We will inform you of the measures we are taking to address this issue, as well as the cause and corrective actions we are taking.
Target Products
| Product name | FFT Comparator CF-4700A |
| software | Ver.2.0.0.1 |
| Configuration mode | Ver.2.0.0.3 |
* The CF-4700 (without A) is not affected by this issue.
Details of the problem
If you restart the CF-4700A with the Start Type (Home > Memory > Condition) set to "State of Last Use," the panel conditions used during the previous startup may not be saved, and the unit may start with new panel conditions. The correct behavior is to start with the panel conditions (screen information and measurement conditions) used during the previous startup. Also, you may not be able to load panel conditions saved on the CF-4700A unit or on an SD card.
Please note that all functions other than panel condition reading will work normally.
cause
This is a software bug. The system was unable to save panel conditions to internal memory.
correspondence
The issue will be resolved by installing the updated software.
The corrected version is as follows:
| software | Ver.2.0.0.2 (Displayed under Home > System > Cond View > Software > Software Version) |
| Configuration mode | Ver.2.0.0.5 (Displayed in the upper right corner of CF-4700A Configuration Mode) |
We apologize for the inconvenience, but please download the corrected software from our website.
Please install the corrected version and use the updated software.
How to update to the corrected software
The updated software is available for download from our website; please update your software.
If you are still unable to download the file, please contact your nearest sales office.
How to download
Clicking the "CF-4700A/CF-4700 FFT Comparator" button below will take you to the "CF-4700A User Registration Download Page".
If you are already a registered user, please proceed by clicking the "Login" button. (If you are not yet registered, please proceed to new registration.)
Regarding inquiries
If you have any questions, please contact your nearest sales office or customer service center.
The information on this page is based on the information available at the time of publication.
Please note that if product sales are discontinued, organizational changes are made, or specifications are changed after publication, the information may differ from the latest information.
This page is created by an automatic translation system based on the information in the Japanese version. Details