Privacy Policy
Ono Sokki Co., Ltd. (hereinafter referred to as "the Company") aims to accelerate the realization of a sustainable society by providing value through "measuring, understanding, and connecting" utilizing measurement technology. The personal information that the Company receives from customers and business partners through its business activities is a testament to the mutual trust between us and them, and appropriately protecting and handling this information with integrity is an indispensable responsibility in the Company's management. The Company will comply with laws and regulations concerning the protection of personal information and related norms, maintain an information management system under highly transparent management, and continue to earn the trust of society.
Ono Sokki Co., Ltd.
Yuji Okoshi, President and Representative Director
Part 1: Basic policy
1. Acquisition, use, and provision of personal information
Our company acquires personal information through lawful and fair means and uses it only to the extent necessary for business operations within the scope of the specified purpose of use. Furthermore, we will not provide it to third parties without consent, except as required by law.
2. Implementation of safety management measures
Our company implements organizational, human, physical, and technical security measures based on the framework of an Information Security Management System (ISMS) to prevent the leakage, loss, or damage of personal information and to ensure other security management.
3. Compliance with laws and regulations and continuous improvement
Our company complies with all applicable laws and regulations, and we regularly review our management system to ensure continuous improvement.
4. Handling complaints and inquiries
We have established a dedicated contact point for complaints and inquiries, and we will respond promptly and sincerely.
Part 2: Handling of Personal Information
1. Scope and Applicability
This policy applies to personal information of our customers and business partners obtained in connection with our products and services. However, for employees, applicants, or specific cloud services provided by our group that have separate terms of use or policies, those individual provisions shall take precedence.
2. Purpose of use
Our company will use personal information only to the extent necessary for the following purposes.
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Product provision, license management, maintenance, repair, and calibration support.
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Responding to technical inquiries, sending materials, and providing information on new products, exhibitions, etc. (including reminder activities)
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Business negotiations, contract fulfillment, payment settlement, and related communications.
3. Joint use
In order to provide comprehensive services, we will share resources among our group companies as follows:
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Items to be shared: Name, company name, contact information, product purchase and maintenance history
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Scope of joint users: Ono Enterprise Co., Ltd., Sound One Co., Ltd., and our overseas subsidiaries (located in the United States, Thailand, India, and China)
We impose the same personal information management obligations as the head office on the overseas subsidiary in accordance with group-wide rules, and we have established a system to regularly check its compliance. Furthermore, we conduct detailed investigations into the personal information protection systems in the country where the subsidiary is located and take necessary measures in accordance with local laws and regulations. -
Purpose of use: As per "2. Purpose of use" above.
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Manager: Ono Sokki Co., Ltd.
Address: Yokohama Connect Square 12th Floor, 3-3-3 Minatomirai, Nishi-ku, Yokohama City, Kanagawa Prefecture
Representative: Yuji Okoshi, President and CEO
4. Retention period and data lifecycle
Personal information obtained will be retained for the period necessary to achieve the purpose of use, and then appropriately deleted or disposed of. Details regarding the retention period will be in accordance with separate internal regulations.
5. Procedures for requesting disclosure, etc., of personal data held by the company
Requests for notification of the purpose of use, disclosure, correction/addition/deletion of content, suspension of use, erasure, or suspension of provision to third parties regarding personal data held by our company, as well as requests for disclosure of records of provision to third parties, and complaints regarding the handling of personal data held by our company will be handled as follows.
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Application method: Apply by email or mail to the contact point listed below.
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Identity Verification: You are required to submit one of our designated identity verification documents (such as a copy of your driver's license).
6. Safety Management Measures
We minimize access privileges, monitor logs, encrypt devices, rigorously evaluate cloud providers (Google/AWS/Azure, etc.), and provide employee training. Furthermore, we strive to continuously understand personal information protection systems both domestically and internationally through regular surveys, and we will implement necessary and appropriate security measures, including those related to foreign systems handling personal data.
7. Use of Cookies
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8. Contact Information
12th Floor, Yokohama Connect Square, 3-3-3 Minatomirai, Nishi-ku, Yokohama City, Kanagawa Prefecture 220-0012
Personal Information Protection Officer, General Affairs and Human Resources Division, Ono Sokki Co., Ltd.
email address: privacy@onosokki.co.jp
For details on how we protect personal information on our website, please click here.
Revised: June 1, 2026