Torque Meter Frequently Asked Questions

When our company prepares and sets up a PC for shipment, the TS-7700 is installed using an Administrator account. Therefore, it is necessary to launch and use the TS-7700 with the same Administrator account. This is because, during the installation of the TS-7700, a directory named TS7700temp is created on the computer, where temporary files required for processing are generated. If the user does not have Administrator privileges, temporary files cannot be created in the temp directory, resulting in an error.

As a countermeasure,

• Reinstall the TS-7700 using a username with administrator privileges and use the same username.

• Set up sharing settings for the temp folder.

Please do either one.