Torque Meter Frequently Asked Questions

If we provide and set up a PC for shipping, the TS-7700 is installed using a username with administrator privileges. Therefore, you need to start and use the TS-7700 with the same username that has administrator privileges. This is because when installing the TS-7700, it creates a directory called TS7700temp on the PC and creates temporary files necessary for processing within it. If the user does not have administrator privileges, the temporary files cannot be created in temp, resulting in an error.

As for countermeasures,

• Reinstall the TS-7700 using a username with administrator privileges, and then use that same username.

• Configure sharing settings for the temporary folder.

Please do one of the following: