Frequently Asked Questions about SoundPLANnoise

The SoundPLAN noise standalone version is now compatible with Windows® Remote Desktop functionality. Depending on the type of your license key, additional procedures may be necessary, but if you apply during the next maintenance update, we will provide support free of charge.

[Procedure List] *The following information is for existing users.

・Customers with License No. 2000~5999
It is necessary to exchange from the hard lock key to the HASP key. The license number will also change.
We will send you a new key during maintenance renewal.
※ The old key must be returned with postage due.

・Customers with License No.6000~7850
An update for the HASP key is required. We will contact you with the procedure during the maintenance update.
※There will be no changes to the license key and license No.
Some users will need to create a key information file using dedicated software.
All other processes will be completed through email communication with our company.

・Customers with License No. 7880 and later
You can use the remote desktop feature without any procedures.
※ No application to our company is necessary.