SoundPLANnoise Frequently Asked Questions

SoundPLANnoise standalone version now supports Windows® Remote Desktop functionality. Depending on the type of license key you use, a separate procedure may be required, but if you apply at your next maintenance renewal, we will provide this support free of charge.

[List of Procedures] *The following information is for existing users.

- Customers with license numbers 2000-5999
You will need to replace your hard lock key with a HASP key. Your license number will also change.
We will send you a new key when your maintenance is renewed.
*Please return the old key via cash on delivery.

- Customers with license numbers 6000-7850
Your HASP key needs to be updated. We will contact you with instructions on how to proceed when your maintenance renewal is due.
*There are no changes to the license key or license number.
Some users will need to create a key information file using dedicated software.
All other matters will be handled via email communication with our company.

- Customers with license number 7880 or later
You can use the remote desktop function without any additional procedures.
*No application to our company is required.