DS-3000 Frequently Asked Questions
Question number FAQ-0735
ESUFEEL, installed on a Windows 10 PC, cannot connect to the DS-3200 hardware. What should I do?
A common cause is that the USB communication interface device driver included in older versions of the installer is not compatible with the latest version of Windows.
We apologize for the inconvenience, but please reinstall the latest version of ESUFEEL * and restart your computer after the installation is complete.
To restart, please select [Start Menu] > [Power] > [Restart] from the Windows Start Menu.
procedure:
(1) Log in to your computer with an account that has administrator privileges.
(2) Download the latest version of the ESUFEEL installer (DS3000_soft.zip) from Ono Sokki user page and save it to your local drive.
(3) Open the folder where you saved the file, right-click on DS3000_soft.zip and open Properties. In the General tab of the Properties window, if it says "Obtained from another computer...", click "Allow" and then close the Properties window.
(4) Right-click on ds3000_soft.zip and select "Extract All". Specify a local drive on your computer as the extraction destination.
(5) Remove the USB protection key (software license key).
(6) Connect the PC and the DS-3200 with a USB cable and turn on the DS-3200.
(7) Run DS0320Setup.exe in the folder where you extracted the ZIP file to install.
(8) Insert the USB protection key (software license key).
(9) Start the DS-0320 software and confirm that it is connected to the DS-3200.
If you are unable to connect, please restart your computer and try again.
* For the latest version, open VersionJ.txt which you extracted in (4) and check the following text in red.
Example) DS-0320 Sound and Vibration Analysis Software: Ver 3.0.9.405
As of October 2024, the latest version is Ver 3.0.9.405.
Last updated: 2024-10-11