DS-2000 Frequently Asked Questions

If you install Logitech's Qcam webcam software on a computer using the DS-0297A ONO-LINK II <Card> for notebook PCs, communication between the DS-0297A and the computer will be lost.

■Countermeasures:

Do not install Logitech's Qcam on computers using the DS-0297A ONO-LINK II <Card> for notebook PCs.

If you installed Logitech's Qcam and are unable to communicate with the DS-2000, simply uninstalling Qcam will not resolve the issue. You will need to revert Windows to the state it was in before Qcam was installed.

Reinstall Windows.

Perform a Windows System Restore.

■Target Products:

This applies to all products that use the DS-0297A ONO-LINK II <Card> for notebook PCs.

• DS Series Data Station (including Graduo and combustion analysis)
• XN Series Repolyzer
• RG Series (Ragusa)
• OS-0621 Recording function
  OS series (Oscope Professional) including options for the Oscope Professional time series data analysis tool.
• WS-7340 Experimental Modal Analysis System Software <ME'scope>
  (Uses DS-0247 internally)
• FJ-7000 Multi-stage Injection Volume Measurement System
• DL-3000 Series Data Logger System VARTS2