Contracted testing and consulting services

This service conducts measurements and analyses based on customer requests and provides data and reports as a result. Focusing primarily on the automotive industry, we offer optimal services as measurement professionals to solve customer challenges and contribute to the improvement of product performance. Furthermore, by having employees gain insights from the user's perspective and feedback them internally, we also play a role in enhancing the performance of our products.

This service cannot truly be of help unless we understand the true intentions behind our customers' requests, which is both a challenging aspect and the point where we put in the most effort. I provide consulting related to sound and vibration, so I receive requests like 'I want to measure sound' or 'I want to measure vibration.' While these requests may seem simple, there are actually various stories behind them, and without understanding that background, we cannot connect to appropriate outputs. Therefore, I always make it a point to listen carefully to our customers and understand the true intentions behind their requests before proceeding with the work. There is a sense of tension as we handle our customers' important products during the work, but I find it to be an interesting job with many experiences that cannot be found elsewhere.

It is certainly true that customers have different backgrounds. I am responsible for measurement and analysis related to automobiles, but I had never been involved with cars before joining the company, so every day is a learning experience for me. However, through this job, I have acquired technical skills, and when I can provide the best service to our customers, it is a moment when I feel that I made the right choice in this job.

I am happy to hear from both of you. I believe this job involves handling important products for our customers and working in an environment that is often fraught with accidents, which creates a lot of pressure. As a person in charge, I also value the mental support for team members working in such an environment.

Since June 2023, we have started a business selling benchmarking reports for EVs purchased from our company. Currently, there are two models available (at the time of the interview), but we plan to gradually increase the number of models covered in the future.

Benchmarks are essential for technological advancement, not only within the industry. By selling reports, our company can take on the measurements and analyses that were previously conducted by individual companies, which we believe will shorten the time required for benchmarks and contribute to the overall technological development of the automotive industry.

While traditional services were one-on-one with customers, I feel that report sales can deliver a single measurement result to multiple customers, thus being able to serve a wider range of customers.

I want to further develop this business in the future.