Notification of a problem during order analysis

Thank you for your continued patronage of our products.
We have recently discovered that the C and B characteristics of the analog filter used for frequency weighting does not function correctly when analyzing data with an external sample clock on our DS-2100 multi-channel data station, which you recently purchased. We sincerely apologize for causing this issue and promise to prevent it from happening again. Therefore, we ask that all customers using the DS-2100 multi-channel data station download the latest software update from this page and overwrite the existing installation. We apologize for the inconvenience during this busy time and appreciate your understanding and cooperation.

subject

DS-0222 Tracking Analysis Software

phenomenon

Under the following conditions, setting the C characteristic will apply a B characteristic filter, and setting the B characteristic will apply a C characteristic filter.

<Conditions>
When the sampling clock is external, constant ratio order analysis and constant ratio tracking analysis are performed.
This issue does not occur when the sampling clock is internal or during offline analysis. Furthermore, this issue does not occur during constant-width tracking analysis, regardless of whether it is online or offline.

cause

Error in processing in the unit control program (DSP program)

Eligible products

The following issues occur when the software version of the unit control program (DSP program) is used:
Version 1.00.0000 (Release Date: July 14, 2000) - Version 01.02.0086 (Release Date: June 3, 2004)

countermeasure

Please download the latest updated software to the computer to which the DS-2100 is connected.

Clicking the software download button below will take you to the "User Registration & Download" page. On the page that appears, under "DS-2000 Multi-Channel Data Station <Free Software Version Upgrade Date: June 9, 2006>", first-time users should click [New Registration], and existing users should click [Password Login] to proceed to the DS-2000 series software download page, from which you can download the latest software. Please note that the main unit software and application software were updated on June 9, 2006, so we recommend updating all of your DS-2000 series main unit software and integrated application software.