Thank you for your continued patronage of our products.
We have recently discovered that our tracking analysis software, DS-0222, which you purchased, may have a bug that causes a discrepancy between data and rotational speed under certain analysis conditions when performing offline analysis using a specific software version. We sincerely apologize for causing this situation and promise to prevent it from happening again. Therefore, we ask that customers using DS-0222 tracking analysis software check their software version, and if you are using a version that may be affected by this bug, please download the latest version with the fix from this page and overwrite your current installation. We apologize for the inconvenience during this busy time and appreciate your understanding and cooperation.
phenomenon
A bug occurs where the data and rotation speed do not match under the following conditions.
- Stoichiometric tracking analysis during offline analysis
- The deviation will be larger when the rate of change in rotation (for example, the rate of increase in rotation) is high.
This issue does not occur during online analysis. Furthermore, this issue does not occur during both online and offline analysis in constant-width tracking analysis.
cause
Error in processing the offline library (DS21OF.dll)
Eligible products
The following issues occur with the software version of the offline library (DS21OF.dll) used by the DS-0222 tracking analysis software (an option for DS-0221):
Version 1.11.0.4 (Release Date: August 20, 2003) - Version 1.11.0.9 (Release Date: June 23, 2004)
How to check the software version (the diagram shows the process using Windows XP).
Select Search from the Start menu.
Select all files and folders.
Enter DS21OF.DLL in all or part of the file name (OF is a letter).
Right-click on the file name displayed in the list.
Click on the properties.
Open the version information. The file version will be displayed.
countermeasure
Please download the latest updated software with the necessary fixes to the computer where your DS-0222 tracking analysis software is installed.
Clicking the software download button below will take you to the "User Registration & Download" page. On the page that appears, under "DS-2000 Multi-Channel Data Station <Free Software Version Upgrade Date: June 9, 2006>", first-time users should click [New Registration], and existing users should click [Password Login] to proceed to the DS-2000 series software download page, from which you can download the latest software. Please note that the main unit software and application software were updated on June 9, 2006, so we recommend updating all of your DS-2000 series main unit software and integrated application software.
