Thank you for your continued patronage of our products.
We have discovered a defect in the signal calibration function of the Oscope2 product you recently purchased. We would like to inform you of the details of the defect and the availability of a version upgrade for the affected product, as detailed below. We sincerely apologize for any inconvenience this may cause.
Target Products
Oscope - Time Series Data Analysis Tool
Oscope 2 - All Versions (OS-2500/2600/2700 Series)
Details of the problem
When using the signal calibration function, if the "Calibration signal (reference signal) interval" setting was unchecked for all intervals and the calibration signal (reference signal) interval was set using "Time" or "Point," calibration was not performed correctly.
Please note that this bug occurs starting with Ver.2.7.
countermeasure
We will fix the software bug and provide you with the corrected version.
By installing the updated software on the computer currently using Oscope, Oscope will be updated and improved.
| Product name | Previous version | Revised version |
| Oscope 2 | ～ Ver.2.9 (～ 2.9.4) | → 2.9.5 |
| Oscope 2 | Customers with a maintenance contract | → 2.10.2 |
How to update to the corrected software
The updated software can be downloaded from our website (Oscope2 user page), so please update your software.
If you are unable to download the file, please contact your local sales office.
How to download
Clicking the "Go to User Login/Registration Page" button below will take you to the "User Registration & Download" page.
On the displayed page, see "Time Series Data Analysis Tool Oscope2 (including Oscope2 and Oscope Professional)".
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(Including Oscope2 and Oscope Professional)
First-time users should click [New Registration], and existing users should click [Special User Page Login] to proceed to the Oscope2 software download page, from which you can download the installer.
We sincerely apologize for any inconvenience this may cause to our customers using this product.
We intend to further strengthen our quality improvement and management processes to prevent such problems from occurring again in the future.
If you have any questions, please contact your nearest sales office or customer service center.
