Sound and Vibration Analysis System O-Solution DS-5000
O-Solution DS-5000 Frequently Asked Questions
- Hardware connection failed. What should I check?
- Please tell me how to use the viewer function.
- The software crashes when I start a measurement or run an analysis. Is there a way to fix this? (Version 2.0.6 and earlier)
- When launching O-Solution, an error message appears stating, "O-Solution license activation failed."
- The O-Solution app is not showing up on the desktop. Only License Manager, Language setting, and DS-5000 Update are installed.
- I don't know how to display the EID.
- When License Manager displays "OS5000 expires in * days"
- How to log in to the support page
- After updating O-Solution, the USB key license information is no longer recognized (it boots in the viewer).
- In O-Solution, even if you set the "Notification Sound" under [Edit] > [Preferences] > [User Notifications] to a different sound, the same sound will play. How can I make it play a different sound?
- The software is running very slowly. Are there any solutions? (If you are using Windows Defender)
- How do I register a user-defined filter?
- When launching O-Solution, the following error message appears: "Some software is not installed correctly. Please reinstall the software by referring to the O-Solution-FAQ on our website." (Version 2.1.3 and later)
- I renewed my subscription and received a new EID, but I can't activate it. What should I do?