Thank you for your continued patronage of our products.
We have discovered a defect in the O-Chart product you recently purchased.
We sincerely apologize for any inconvenience caused to our customers using this product. We would like to provide a version upgrade for the affected products you have purchased.
Target Products
| Model name | The package contains defective software. |
| O-Chart Multifunctional graphing software |
OC-1000 O-Chart, O-Chart2 (Ver.1.1~2.3) OC-1310 O-Chart3 Basic (Ver.3.0~3.6) OC-1320 O-Chart3 Standard (Ver.3.0~3.6) OC-1330 O-Chart3 Professional (Ver.3.0~3.6) OC-1340 DAT/TRC Browser Pack (Ver. 3.6) OC-0340 DAT Browser Options (Ver.3.6) |
Details of the problem
When loading a .dat file saved with X-axis magnification enabled in our FFT analyzer software (DS-0320, etc.), the X data values become misaligned.
Cause of malfunction
This is a software internal processing error.
countermeasure
The bug will be fixed by installing the updated software and upgrading to the latest version.
| Previous version | Revised version |
| O-Chart3 Ver.3.0 ～ 3.4 (3.0.0 ～ 3.4.11) | → 3.4.12 |
| O-Chart3 Ver.3.5 (3.5.0 ～ 3.5.11) | → 3.5.12 |
| O-Chart3 (For customers with a maintenance contract) | → 3.6.6 |
| O-Chart2 Ver.2.1 ～ 2.3 | → 3.4.12 (*1) |
| O-Chart Ver.1.1 ～ 1.10 | → 3.6.6 (*2) |
*1: The protection key will need to be rewritten.
For more information, please contact your nearest sales office or our customer service center.
*2: As the warranty period has expired, a maintenance contract is required to use the revised version (Ver.3.6.6).
For more information, please contact your nearest sales office or our customer service center.
How to update to the corrected software
Please download the updated software from our website. (See below)
If you are unable to download the software, please contact your nearest sales office, and your sales representative will provide you with an installation CD for the upgrade.
How to upgrade
Clicking the "Go to User Login/Registration Page" button below will take you to the "User Registration & Download" page.
On the displayed page: Multifunctional graphing software O-Chart"
First-time users should click [New Registration], and existing users should click [Special User Page Login] to proceed to the O-Chart software download page, from which you can download the installer.
We apologize for the inconvenience caused by the login and registration processes.
Please fill in the information.
