Thank you for your continued patronage of our products.
We have discovered a defect in the following product that you recently purchased.
We sincerely apologize for any inconvenience caused to our customers using this product.
We would like to provide a version upgrade for the product you purchased.
We apologize for bothering you during this busy time, but we would appreciate your understanding and cooperation.
We deeply apologize for this situation and will strive to prevent it from happening again.
If you have any questions, please contact our customer service department listed below.
Target Products
DS-0221A FFT Analysis Software
Details of the problem
When displaying bundled octaves, different overall values are shown depending on whether the "X-axis scaling between current delta cursors" setting is ON or OFF.
Cause of malfunction
This is a bug in the software's internal processing.
correspondence
We will address this issue by upgrading the software version to "4.0.0.160".
How to update to compatible software
To update to compatible software version 4.0.0.160, please obtain it using the following method and perform the upgrade.- Download from our website (see below).
- Receive the upgrade installation CD from your sales representative.
Clicking the image below will take you to the "User Registration & Download" page.
"DS-2000/DS-3000 Multi-Channel Data Station" on the displayed page
First-time users should click [New Registration], and existing users should click [Special User Page Login] to proceed to the DS-2000A software download page, from which you can download the installer.
We apologize for the inconvenience caused by the login and registration processes.
Please fill in the information.
